Privacy Policy
Establishing a digital presence for Melriona involves a
commitment to transparency and the protection of individual data. This
document outlines how your information is gathered, utilized, and protected
when you engage with our Hong Kong-based decorative items store.
We operate in strict alignment with the
Personal Data (Privacy) Ordinance (PDPO)
of the Hong Kong Special Administrative Region.
Data Collection and Purpose
When you browse our collection or complete a purchase,
Melriona
gathers specific identifiers to facilitate your experience.
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Personal Identifiers: This includes your name, delivery
address, and contact details.
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Necessity: We process this information based on the
necessity of fulfilling our agreement with you.
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Service Fulfillment: Without these details, delivering
your selected decorative pieces would not be possible.
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Navigation Insight: Additionally, we may observe how
you navigate our website.
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Procedural Data: This involves gathering identifiers
such as your IP address and device type through cookies to help us
understand which items resonate with our audience.
Communication and Marketing
If you choose to receive updates from us, we will use your email address to
share news about our latest designs.
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Permission: This is done only with your express
permission.
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Control: You retain the power to withdraw this consent
at any moment by contacting us at
help@melriona.com
or
using the unsubscribe links provided in our messages.
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Privacy: We do not sell your personal details to
outside parties for their own promotional goals.
Data Sharing and Third Parties
To provide a functional service, we coordinate with trusted service
partners.
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Logistics and Payments: These include delivery firms to
bring items to your door and secure payment processors to handle
transactions.
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Advertising: We also utilize Google Ads and other
analytical tools to reach a wider audience.
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Interest-Based Content: These partners may use cookies
or similar technologies to show you relevant content based on your
interests.
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Security Standards: Under the PDPO, we
ensure these partners adhere to high standards of data security and only
use your information for the specific tasks we assign them.
Individual Rights and Control
As a resident of Hong Kong, you possess clear rights regarding your data
under local regulations.
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Access and Correction: You may request to view the
information we hold about you or ask us to rectify any inaccuracies.
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Erasure: If you wish for your data to be erased from
our systems, you have the right to request this, provided the
information is no longer needed for legal or contractual obligations.
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Profiling: Furthermore, you can object to your data
being used for profiling or automated decision-making.
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Contact: To exercise any of these rights, please reach
out to our team.
Storage and Security Measures
Melriona retains your data only for the duration required
to satisfy the purposes mentioned here or as required by Hong Kong law.
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Safeguards: We implement robust physical and electronic
safeguards to prevent unauthorized access or accidental loss of your
information.
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Continuous Improvement: While no online transmission is
entirely immune to risk, we continuously update our internal protocols
to defend your privacy.
Contact and Queries
Should you have any questions regarding this policy or how we handle your
information, please contact us. We are dedicated to addressing your queries
promptly and ensuring your experience with us remains transparent.
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Entity: Melriona
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Contact:
help@melriona.com
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Live Hours:
Monday to Friday, (9AM to 5PM), HKT
If you feel we have not addressed your concerns adequately, you have the
right to lodge a complaint with the
Office of the Privacy Commissioner for Personal Data (PCPD)
, the Hong Kong supervisory authority for data protection issues.
